Coming Soon! The 4th edition of Management Theory and Practice. All chapters are extensively revised and updated to reflect current and leading-edge management practices and there are entirely new chapters, including;

Those familiar with previous editions will find many improvements, including

As usual, chapter-opening vignettes, case studies and examples in the text cover a variety of industries and sectors, reflecting the 21st century Australian workplace.

Whether you’re an aspiring leader, a new leader or a seasoned leader, you probably know that nothing is more valuable to an organisation than a good leader. Even if you have the best followers, the best buildings, the best technology, the best equipment, and the best procedures, poor leadership spoils it all.

Whatever your leadership experience, your seniority as a leader, the type of organisation you lead in or even the number of followers you lead, this book gives you a comprehensive overview of what you need to know and do to be a successful leader. It even explains how to lead a virtual team of followers you seldom or never meet face-to-face and how to lead the other types of non-traditional followers and teams that are springing up everywhere.

You won’t need to figure it all out for yourself or re-invent the wheel – it’s all right here, in easy-to-digest bits explained in every-day English.

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This book puts Australian industrial relations into historical context and explains how to promote and maintain a constructive working environment in today’s workplace. You find out how to build and maintain a positive employee relations climate, how to negotiate and implement workplace agreements and how to deal with workplace disputes, grievance and industrial action.

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The roles, duties and responsibilities of managers at all levels are undergoing far-reaching changes. More than ever, modern managers need highly-developed interpersonal, conceptual
and managerial skills.

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This book provides the information you need to organise and manage administration systems, build a productive workplace, plan and organise activities, and develop a skilled and industrious team. You will also learn the personal skills and habits you'll need to build a rewarding and successful career.

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Few jobs have changed as much in the last thirty years as the supervisor's.

If you're new to this role, this book will be your guide, mentor and reference. If you're an old hand to the role, it will support you in the changes you face and add significantly to your toolbox of skills. Also available as the Managers Survival Guide in India.

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Are you snowed under by information overload, tight deadlines, and constant interruptions? Do you want to manage meetings masterfully, delegate expertly, or discourage drop-in visitors? If so, this book is for you. Also available in Bahasa Malaysian.

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This book went straight into the prestigious Top Ten Business Titles of "The Australian" newspaper upon release and was recently placed in the Top 5 Best Management Books by ‘AFR Boss’ magazine. Also available in German, Chinese (Mandarin), Indian subcontinent(English and Tamil), Bahasa Indonesian and Arabic languages.
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Valuable techniques for listening and communicating with positive results. Helpful hints to recognise all forms of communication--verbal and non-verbal. Practical advice, with just the right words for every situation.

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